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Resolving Workplace Conflict

Date and Time

Wednesday Aug 8, 2018
8:00 AM - 12:00 PM CDT

Wednesday, August 8, 2018 - 8 a.m.-noon

Location

Logistics Park Kansas City 30750 W. 193rd St. Edgerton , KS 66021

Fees/Admission

$174

Website

http://bit.ly/2CS204O

Contact Information

JCCC Continuing Education Business & Leadership Department 913-469-2386
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Resolving Workplace Conflict

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Description

Today's business environment presents new and growing challenges forcing organizations to continually increase productivity, improve quality, shorten cycle time, and reduce costs. Survey after survey confirms that people are working longer and harder at jobs that are more complex and have a wider range of responsibilities. At the same time, the way people work and communicate with one another is changing, creating added stress and complexity. The homogenous, single-function, co-located group is being replaced by dispersed, cross-functional teams with diverse areas of expertise. An unfortunate but natural by-product of these challenges is conflict. This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. This class is part of the Business Leadership Certificate. This DDI course is approved by HRCI and SHRM for 3.5 hours.

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