Tuesday Oct 24, 2017
8:00 AM - 12:00 PM CDT
Tuesday, October 24, from 8AM to 12PM
Logistics Park Kansas City, CLASSROOM 30750 W. 193rd St. Edgerton , KS 66021
$174
JCCC Continuing Education Business & Leadership Department
[email protected]
913-469-2386
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Today's business environment presents new and growing challenges forcing organizations to continually increase productivity, improve quality, shorten cycle time, and reduce costs. Survey after survey confirms that people are working longer and harder at jobs that are more complex and have a wider range of responsibilities. At the same time, the way people work and communicate with one another is changing, creating added stress and complexity. The homogenous, single-function, co-located group is being replaced by dispersed, cross-functional teams with diverse areas of expertise. An unfortunate but natural by-product of these challenges is conflict. This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. This class is part of the Business Leadership Certificate. The DDI course is approved by HRCI and SHRM for 3.5 hours.